Refund policy

At Coldwater Collective, we want you to love what you ordered. If something isn't right, we'll do our best to make it right.

Eligible Refunds

We gladly offer refunds or replacements if:

• You received the wrong item.

• Your order arrived damaged or defective.

Refund requests must be submitted within 30 days of your purchase.

How to Request a Refund

Email us at Woven.wonders.12@gmail.com with your order number and a brief description of the issue. If possible, include a photo so we can resolve it as quickly as possible.

Policy Updates

We may update this policy from time to time. For the most current version, please contact Woven.wonders.12@gmail.com.